The Royal New Zealand College of General Practitioners

 

Why can't I open PDFs on the College's website?

How do I get a username and password for the College website?

I can't remember my username to log in to the website?

I can't remember my password to log in to the website?

How do I update my personal details?

Where can I view classified vacancy advertisements for GPs?

Where can I access my MOPS online / CPD online details?

Why am I viewing pages that are distorted?

How can I get my login credentials to save for future logins into the member only area?

How do I access the free modules offered through BMJ Learning?

  Why can't I open PDFs on the College's website?

If you are trying to open PDFs on the College's website, but are only given a blank screen, you may need to disable your Adobe Acrobat plug-in on your web browser.

To do this in Firefox:

1. Open your Firefox browser and select ‘Tools’ from the top navigation menu
2. Select ‘Add-ons’. At the top of the pop-up box that opens there should be 4 icons – select ‘Plug-ins’
3. Select the Adobe Acrobat plug-in and select ‘Disable’.

To do this in Internet Explorer:

1. Open your Internet Explorer browser and select ‘Tools’ from the top navigation menu
2. Select ‘Manage Add-ons’
3. Select the ‘Adobe PDF Link Helper’ underneath the ‘Adobe Systems, Inc’ section
4. Click ‘Disable’ on the grey button at the bottom right of the box

If you are still unable to open PDFs after following the above instructions please contact the College and we will assist you further.

 How do I get a username and password for the College website?

Members of the College have been provided with a username and password.

You can access most of the College website without having to log in, however you will need to log in to access member only content areas. If you have not received a username and password or have misplaced it, please contact the College on 04 496 5999.

Back to Top

 I can't remember my username to log in to the website?

Your username is your Medical Council New Zealand (MCNZ) number and your surname in lower case, with no spaces. Eg 000111smith.

If your MCNZ number has only five digits, please insert a 0 at the beginning of the number.

Back to Top

 I can't remember my password to log in to the website?

If you can't remember your password, you can update it yourself through the College website.

Go the Password Reset page. Enter your username (as above) and click 'Send me the password reset link'. You will then receive an email with a link that will enable you to reset your password. You'll need to make sure the password complies with the following criteria:

• Must be at least 7 characters long
• Must contain at least one upper case letter
• Must contain at least one lower case letter
• Must contain at least one non-alphabetical character

If you do not receive an email with the password resend link, its possible your email address does not match the one in our database. Please contact the College on 04 496 5999 and we will be able to assist you with this.

Back to Top

 How do I update my personal details?

Once logged in, click on "View your profile" and your personal details will be displayed in the Member Details profile area where you can edit them. Remember to "save" any new details you update.

Back to Top

 Where can I view classified vacancy advertisements for GPs?

The College offers a free vacancy advertising service to College members.  Classified vacancy advertisements for GPs in New Zealand can be viewed here.

Back to Top

 Where can I access my MOPS online/CPD online details?

If you are a current member of the College and enrolled in MOPS online or CPD online, you will be able to access these programmes after logging in to the member only area. Just click on "MOPS online" or "CPD online" and you will be directed to your own records.

 Back to Top

 Why am I viewing pages that are distorted?

The website has been developed to be best viewed using the following browsers:

• Internet Explorer 8
• Chrome 7
• Firefox 3.5+
• Safari 5
• Opera 10.6

Some of the functionality of this website may not work as expected using browsers prior to these versions.  Please upgrade to get the best possible experience from www.rnzcgp.org.nz.

Back to Top

 How can I get my login credentials to save for future logins into the member only area?

This is controlled within the settings of the browser you are using. Follow the instructions below for your chosen browser so you are prompted to save your login details when you access the College website from the same computer.

Internet Explorer

1. Select the ‘Cog’ icon at the top right corner of the browser
2. Select ‘Internet Options’
3. Select the ‘Content’ tab
4. Under AutoComplete, select ‘Settings’
5. Ensure ‘User names and passwords on forms’ and ‘Ask me before saving passwords’ are checked.

Mozilla Firefox

1. Select ‘Firefox’ (top left hand corner) then ‘Options’ and ‘Options’ again.
2. Select the ‘Security’ tab
3. Check the box ‘Remember passwords for sites’
4. If this box is already checked, but you are not prompted to save your password for the College website, select ‘Exceptions’ and make sure the College website is not listed there. If it is, remove it.
5. You can check and manage the passwords the browser already remembers by selecting ‘Saved Passwords’.

Google Chrome

1. Select ‘Tools’ (the spanner at top right corner) and then ‘Options’
2. Select ‘Personal Stuff’ from right hand navigation list
3. Under ‘Passwords’, ensure the ‘Offer to Save Passwords’ is checked
4. If this box is already checked, but you are not prompted to save your password for the College website, select ‘Manage Saved Passwords’
5. Check to see the College website is not appearing under the ‘Never Save’ list at the bottom. If it is, delete it. You should then be prompted to ‘Save you Password’ the next time you visit the website on that browser.

Back to Top

 How do I access the free modules offered through BMJ Learning?

1. Log in to the College website and click on the BMJ Learning link at the top left of the page. This link will take you to a College-branded page of the BMJ Learning website.
2. If you are already registered with BMJ Learning, click on 'Sign in to BMJ Learning' using your user name and password. You will now have access to over 500 free learning modules.
3. If you are new to BMJ Learning, you will need to register using the voucher code noted on the member dashboard.
4. Click on 'Sign In' at the top right of the BMJ Learning homepage. A drop down menu will appear. Click on 'Redeem Voucher'. This will prompt you to register with BMJ Learning and then redeem the voucher. You will be asked to provide a username (email address) and password (one that you choose). We recommend you use the same password that you use for the College website to make it easier for you to remember.
5. You will now have access to the free learning modules.

Back to Top