The College’s General Manager Quality, Kate Wang, gave some tips on top issues that lead to practices not meeting the College’s quality standard criteria, supported by our Principal Advisor for Quality, Rosemary Gordon, who gave some suggestions on how to save time when preparing their self-assessment. With 60 delegates at this session taking plenty of notes and asking insightful questions, attendees went away with thoughts on how to improve their practice.
I came away with some practical ideas on how we can work together to make embedding continuous improvement in practices more streamlined, such as better sharing advice and resources with practices through webinars.
— Kate Wang
Kate and Rosemary were also able to network and discuss Aiming for Excellence and the CORNERSTONE® process with practice managers and administrators from across New Zealand.
PMAANZ supports its members in their roles, professional development and peer support, with a mission to promote excellence in practice management. This aligns with one of the College’s key goals – working with general practices to improve the provision of primary health care.
Our exhibition stand was also popular with delegates who stopped by to talk with Lucy Wass, Rupal Lad and Swas Lal from our Quality team about the standard and tools such as QA2QI.