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Manaaki Haumanu | Clinical Care
Indicator 5: Continuity of care
Standard
Guidance
Criteria
Standard - what we'll be assessing on
Evidence to provide for assessment
5.1
The practice effectively manages internal and external clinical correspondence.
A documented clinical correspondence and investigations policy and procedure; covering how to manage and track:
laboratory results
imaging reports
significant investigations
clinical correspondence
urgent referrals.
5.2
The practice has a process for the safe and effective transfer of clinical responsibility when transferring patients to clinicians within the practice (e.g. to and from a locum) or to providers and services outside the practice
A documented process for the transfer of patient clinical responsibility.
5.3
The practice ensures patients with end-of-life care needs can always access their primary care provider or another informed clinician.
A description of how the practice plans and delivers end-of-life care access.
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Foundation
Foundation 2022 (current)
Introducing the Foundation Standard
Getting started
Tūroro | Patients
Indicator 1: The Code of Health and Disability Services
Indicator 2: Patient Information and privacy
Indicator 3: Rights and health needs of Māori
Indicator 4: Responsiveness to diversity
Manaaki Haumanu | Clinical Care
Indicator 5: Continuity of care
Indicator 6: Responsiveness to urgent health needs
Indicator 7: Immunisations, screening and recall
Indicator 8: Clinical governance and Patient experiences
Whakahau Rongoā | Medicine management
Indicator 9: Prescribing and medicine reconciliation
Indicator 10: Controlled drugs
Taputapu | Medical equipment and resources
Indicator 11: Medical equipment and medicines
Whare haumanu | The practice
Indicator 12: Infection control and healthcare waste
Indicator 13: Health and safety
Indicator 14: Emergency continuity
Indicator 15: Employee and contractor safety checking procedures
Appendix
Training
Foundation Standard updates
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