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Tūroro | Patients
Indicator 2: Patient Information
Standard
Guidance
Criteria
Standard
Evidence
2.1
The practice understands and implements the current Privacy Act and Health Information Privacy Code.
Completed staff training records.
2.2
The practice follows the Privacy Commissioner’s guidance on privacy.
A privacy policy and procedure
2.3
The practice securely manages information within an electronic management system.
A documented health information security policy and/or procedure.
A documented records transfer policy, procedure and tracking system:
Include timeframes for records transfer out of the practice.
2.4
The practice registers and/or enrols patients consistent with current Ministry of Health guidelines.
A patient enrolment form including a privacy statement.
2.5
The practice ensures newly enrolled patients records are reviewed by a clinician.
A documented policy and procedure on the handling of newly received patients records.
2.6
The practice provides patients with information about how the practice will inform them of their test results.
Verbally and/or in writing e.g. leaflet, brochure, poster, or by notice on the patient portal or practice website.
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