Tūroro | Patients

Indicator 3: Rights and health needs of Māori

Criteria	Standard	Evidence
3.1	The practice has identified and understands the health needs of Māori. The practice collaborates with local Māori organisations, provider groups and whānau to deliver on these needs	A Māori health plan that includes examples of how the practice has identified and planned to address equity. A designated champion for equity. A list of any local Māori organisations, provider groups and whānau that the practice works in partnership with, including the context of the partnership. A description of how the practice uses patient data to understand Māori health needs, equity of access, delivery and outcomes for Māori in all new and existing services e.g. ethnicity audit investigating equitable referral rates. A review of the existing practice team composition and skills to support Māori and other underserved populations.
3.2	The practice educates all team members in Te Tiriti o Waitangi and its application to improve health equity for patients, family or whānau, including Māori as tangata whenua	Completed staff training records.
3.3	The practice ensures all team members are supported with pronouncing te reo patient, clinic, service provider and local place names.	Te reo Māori signage and resources. Activities/resources to assist staff to use correct te reo pronunciation, particularly Māori patients names

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