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Foundation 2022 (current)
Foundation programme overview (2020)
How to use Foundation Standard (2020)
Tūroro | Patients (2020)
Manaaki Haumanu | Clinical Care (2020)
Whakahau Rongoā | Medicines Management (2020)
Taputapu | Medical Equipment And Resources (2020)
Tikanga Pokenga | Infection Prevention And Control (2020)
Whare Haumanu | The Practice (2020)
Foundation Standard help
Appendix 1 medical list
Clinical record review
List of required training
Glossary
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Te Mana Taurite Equity Module 2021.1
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Tūroro | Patients
Indicator 1: The Code of Health and Disability Services Consumers’ Rights 1996
Standard
Guidance
Criteria
Standard
Evidence
1.1
The practice understands, promotes and implements the Code of Health and Disability Services Consumers’ Rights 1996.
A poster of the Code of Health and Disability Services Consumers’ Rights 1996 translated into appropriate languages, including te reo Māori, that reflect the practice’s enrolled patient population.
Poster and/or brochures informing patients of their right to have one or more support persons present during a consultation.
Local health advocacy resources.
Information about accessing interpreters and resources.
Open disclosure policy and/or procedure.
Example of an open disclosure event and its resolution.
Documented adverse events are recorded in adverse events register and in clinical notes.
Completed staff training records.
1.2
The practice ensures a patients' right to make an informed choice and give informed consent. [Right 7]
Written consent forms and/or a written record of verbal agreements, including risks.
Explanation of how the practice helps patients with literacy difficulties to make informed decisions.
Pamphlets, posters or information available describing the practice’s services and fees.
1.3
The practice ensures a patients' right to complain. [Right 10]
Complaints policy and procedure.
A designated Complaints Officer role and position description.
A complaints register.
A description of the process through which complaints procedure outcomes are shared within the practice.
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Foundation
Foundation 2022 (current)
Introducing the Foundation Standard
Getting started
Tūroro | Patients
Indicator 1: The Code of Health and Disability Services
Indicator 2: Patient Information and privacy
Indicator 3: Rights and health needs of Māori
Indicator 4: Responsiveness to diversity
Manaaki Haumanu | Clinical Care
Indicator 5: Continuity of care
Indicator 6: Responsiveness to urgent health needs
Indicator 7: Immunisations, screening and recall
Indicator 8: Clinical governance and Patient experiences
Whakahau Rongoā | Medicine management
Indicator 9: Prescribing and medicine reconciliation
Indicator 10: Controlled drugs
Taputapu | Medical equipment and resources
Indicator 11: Medical equipment and medicines
Whare haumanu | The practice
Indicator 12: Infection control and healthcare waste
Indicator 13: Health and safety
Indicator 14: Emergency continuity
Indicator 15: Employee and contractor safety checking procedures
Appendix
Training
Foundation programme overview (2020)
How to use Foundation Standard (2020)
Tūroro | Patients (2020)
1: The Code of Health and Disability Services Consumers’ Rights 1996
2: Patient Information
3: Rights and health needs of Māori
4: Responsiveness to diversity
Manaaki Haumanu | Clinical Care (2020)
5: Continuity of care
6: Responsiveness to urgent health needs
7: Screening and recall
8: Patient experiences
9: Clinical governance
Whakahau Rongoā | Medicines Management (2020)
10: Prescribing and medicine reconciliation
11: Controlled drugs
Taputapu | Medical Equipment And Resources (2020)
12: Medical equipment and medicines
13: Cold chain
Tikanga Pokenga | Infection Prevention And Control (2020)
14: Infection control and health care waste
Whare Haumanu | The Practice (2020)
15: Health and safety
16: Emergency continuity
17: Employee and contractor safety checking procedures
Foundation Standard help
Appendix 1 medical list
Clinical record review
List of required training
Glossary
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